What information do we collect?

We collect data from you when you place an order with us.

What do we use your information for?

We may use your information in the following ways:
To personalise your shopping experience by being able to respond to your individual requirements
To improve our service to you by evaluating feedback and information from you
To improve our customer service and technical support
To process transactions (your information both public and private will not be shared, sold, exchanged
or given to any 3rd party company for any reason whatsoever without your consent,
except for delivering the intended product or service that you have requested from us
To assist you in the event of a problem completing your purchase


How long do we hold your data?

Personal data relating to transactions is anonymised after seven years and your account will be removed
after seven years of inactivity

How do we protect and safeguard your personal information?

We have a variety of security measures in place to protect your personal information.
These include electronic safeguards, such as encryption, and physical safeguards and security.


Your Consent

By using our site you consent to our Privacy Policy and Terms and conditions.


Withdrawing your consent

If you would like to withdraw your consent, please contact us directly.
Once you notify us of your request, we will respond to you as soon as possible.
Wherever possible, we will anonymise all records relating to you and to your account,
including all transactions and communication.


Who has access to your data?

Access to your personal data is restricted at all times.
Only our employees will be able to access your data.
Their access and activities are restricted to the purposes outlined above.


Changes to our privacy policy

If we decide to change or update our privacy policy, we will do so on this page.
Please contact us if you have any questions regarding our Privacy Policy.


Unsolicited Email Policy
Internet user privacy is of upmost importance to us and our customers.
Our success depends on our ability to maintain the trust of our customers.
To this end, we have two overriding policies:


Message recipient policy

Before customers can receive email messages, customers must have agreed to receive such messages, by purchasing from us.
Any recipient may request at any time to be removed from our list, and we will comply with that request.
In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.


Policy against advertising our website using unsolicited email messages

We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages.
We prohibit any advertising of our brand and Web site using unsolicited email messages.
If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint,
please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.


Your email address is safe with us.

We never sell or share your email addresses with other companies.
You can unsubscribe at any time.
If you feel you've been sent unsolicited email and would like to register a complaint, please contact us using the information below.


Definition of Spam

Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via email without their prior consent,
where there is no pre-existing relationship between the sender and the recipient, is spam.


If you would like further information or have a query regarding this policy, please contact us

Phone: 0800 0910 1112 / 03300 103 333
Fax: 0872 115 3010

Snowdonia Computer Solutions Ltd is a limited company registered in England & Wales. Company Number: 5244015.